AdSecure is an ad verification system built around a custom-made crawler capable of simulating a wide array of devices and geo’s. It allows the user to automatically scan ad tags and landing pages for non-compliance and malware in real-time.
eBuzzWorld is an online platform and group of social media websites. Users upload and share user-generated content or other content from external social media websites.
DiLunch is an App that rewards users for their loyalty at restaurants where they go for lunch. It also allows to know beforehand the daily menus in your area.
Converting ideas into a reality: Conception, testing and rolling out. Agile based development. Defining technical specifications, and allocating expenditures. Coordinating and managing web/app development, and web-marketing strategy. Analytics, reporting, business performance management, benchmarking.
Responsible for achieving all performance criteria and objectives (SLA, KPI). Building and maintaining a professional relationship with the client. Setting and managing performance target and quality expectations. Lead and motivate teams (up to 20 agents). Workforce planning and coordination according to volume forecast. Weekly/monthly based reports and analysis compilation and delivery.
Deliver technical and pre-sales training for the assigned product range. Train and coach new co-workers on case handling by phone, e-mail, and chat. RTB and onsite service management. Processes and problem solving documentation creation. Performance and Service Quality monitoring.